Pay Rate £ 11.44 per hour

Monday to Friday, full time office based role

A leading global logistics company, is seeking a passionate and driven Key Account Coordinator to join their dynamic team! As a Key Account Coordinator, you will play a crucial role in the success of the business by managing and coordinating the needs of key clients to ensure their satisfaction and continued partnership.  You will be the main point of contact for these clients and responsible for understanding their needs and providing them with timely and effective solutions.

Key Tasks:

– Proactively identify and resolve any issues, complaints or concerns raised by key clients

– Establish and maintain strong relationships with existing key clients

– Identify and understand client needs and provide them with exceptional customer service

– Develop and implement strategies to increase customer satisfaction and retention

– Coordinate and manage the day-to-day operations of key accounts, including order processing, inventory management, and logistics

– Work closely with the various teams to identify new business opportunities and expand new and existing accounts

– Monitor and analyse key account performance and provide regular updates and reports to management

– Act as a liaison between the clients and internal departments to ensure smooth and timely order fulfilment

– Collaborate with the operations and finance teams to ensure accurate and timely invoicing

– Stay up to date with industry trends, market developments, and competitors to maintain a competitive edge.

Key Skills:

– Accuracy & Attention to Detail

– Ability to solve problems promptly & effectively using initiative

– Capability to Organise & Prioritise workload under pressure

– Patience to deal with demanding customers in a professional manner

– Able to multi-task

– MS Applications Experience required (Word, Excel, Outlook primarily)

– Computer literate

– Being Flexible within the team

– Professional Telephone & E-mail etiquette

– Teamwork & Problem Solving

– Ability to communicate effectively

This role is an immediate start so don’t delay in sending your CV !

Please forward your CV to us or call Teamwork Selection on 01452 615544

Teamwork Selection Ltd acts as an Employment Agency in relation to permanent vacancies and an Employment Business in relation to temporary vacancies. We always like to speak to every applicant but due to the current climate this is not always possible. Therefore, if you have not heard from us within 5 days, please assume that you have been unsuccessful in this instance.




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